Mews acquires Madison-based DataChat to build agentic hospitality systems
Madison-based DataChat, an AI startup bringing conversational intelligence to businesses, has been acquired by Amsterdam-based Mews, a cloud-based software company providing property management products and services to the hospitality industry.
DataChat’s conversational intelligence platform allows users to interact directly with their existing business data through natural language, automatically generating insights, workflows and predictive models without coding or other technical expertise.
The company is a leader in natural language processing and data-driven automation in retail, financial services and telecommunications.
The acquisition will help Mews achieve its goal of building fully agentic hospitality systems, where intelligent agents autonomously manage day-to-day operations and allow humans to focus on the guest experience.
“At DataChat, we’ve built technology that bridges the gap between human understanding and machine capability,” said Viken Eldemir, CEO of DataChat. “By combining conversational interfaces with automated data reasoning, we’re going to be building agents that understand intent, reason across data sources, and act autonomously which will bring an entirely new level of intelligence and personalization to hospitality. This will mean Mews hoteliers can get answers to questions without having to run or interpret reports.”
“From bookings to check outs, every guest moment generates data – positioning hospitality among the world’s most insight-rich industries. The true opportunities lie in unlocking that data to power smarter, more intelligent operations,” said Richard Valtr, founder of Mews. “With DataChat’s exceptional team and technology, we’re moving beyond systems that simply assist hoteliers – toward intelligent platforms that evolve in real time, learning from every interaction. With this step, Mews is defining the future of agentic hospitality.”
Terms of the deal, which was announced this week, were not disclosed.
