The UK Residential division of agency and property brand Knight Frank has won the ‘Best Customer Satisfaction Strategy Award’ at the UK Customer Satisfaction Awards 2024.
Last Tuesday, Knight Frank was successful in winning the prestigious award backed by the UK Institute of Customer Experience.
Knight Frank said its work in transforming its customer experience has boosted its overall net promoter score from -3 to +65 and five-star ratings on Google and Trustpilot.