Linklaters has hired Accenture for client service advice as it pushes for growth.
Consultancy giant Accenture has been looking at the Magic Circle law firm’s technology, templates and processes in order to improve its interactions with its clients, Financial News has learned.
The project includes exploring the use of generative AI in client pitches, according to a person familiar with the situation.
The work with Accenture focuses on the firm’s business services teams in a drive to make them more client-centric, the people said.
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“Our business teams play an integral role in the outstanding service we offer to clients. We want to ensure that we continue to be equipped to do that in the most effective ways possible,” a spokesperson for Linklaters said in a statement.
The process is being led by Linklaters’ chief growth officer Lucy Murphy, according to people familiar with the situation.
Murphy joined the firm in September last year having previously worked for Magic Circle firms Allen & Overy and Freshfields Bruckhaus Deringer in senior business services roles.
Murphy was given a brief of driving forward the firm’s client strategy when she joined last year.
“Lucy will play a pivotal role in ensuring that we are even more client centric and that everything we do as a firm is to the benefit of our clients,” Linklaters’ managing partner Paul Lewis said in September.
Linklaters has been scrambling to harness generative AI amid a rush in the professional services sector to adopt the new technology.
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The firm launched an AI chatbot for its lawyers in March last year which was built using Microsoft’s Azure OpenAI service.
Last month the firm said it was promoting the co-head of its AI steering group Shilpa Bhandarkar to partner, in a sign of its commitment to the new technology.
Linklaters is not the only Magic Circle law firm turning to consultancy firms for advice. Its rival Allen & Overy has tapped KPMG and McKinsey to advise on its merger with US firm Shearman & Sterling which is scheduled to go live in May, Law.com reported.
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WASHINGTON, March 12, 2024 /PRNewswire/ — Guidehouse, a leading global provider of consulting, digital, and managed services to commercial and public sector clients, is proud to announce that the firm has been named by Forbes Magazine as one of America’s Best Management Consulting Firms for the second consecutive year. This prestigious recognition is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.
Since it was formed in 2018, Guidehouse has continued to make its mark as one of the nation’s fastest-growing consulting firms, growing both organically and inorganically to become a next-generation consultancy of more than 16,000 professionals in over 55 locations around the world. With a keen ability to combine public and commercial sector expertise for a 360-degree view, Guidehouse helps organizations solve big problems and change the future.
“We are honored to once again be recognized on the Forbes list of America’s Best Management Consulting Firms,” said Scott McIntyre, Chief Executive Officer of Guidehouse. “This recognition is a testament to the power of teamwork and collaboration built into the Guidehouse platform, and a renewed acknowledgement of the profound partnerships we have built with our clients as we continue to help them drive change, enable transformation and address market-defining challenges with trusted, innovative solutions.”
With a strong people-first culture, Guidehouse continues to score higher year-over-year ranking as a Great Place to Work-Certified™ Company. Regularly recognized by institutions focused on promoting an inclusive and outstanding workplace culture, Guidehouse is also a Military Friendly® Employer.
The America’s Best Management Consulting Firms 2024 list is generated by Forbes’ partnership with Statista to survey more than 10,000 partners and executives of the management consultancies who had worked with the management consultancies and have been their clients over the last four years. These partners and executives were asked to recommend consultancies and self-nominations were not considered, ensuring the award rankings were unbiased. Over 1,200 management consulting firms were considered for this ranking. More information and the full list of rankings can be found on the Forbes website.
About Guidehouse
Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 16,000 professionals in over 55 locations globally. Guidehouse is led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit guidehouse.com.
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SOURCE Guidehouse
By Gloria Methri
Today
- Digital Identity
- Digital Transactions
- Europe
Oliver Wyman, a global management consulting firm and a business of Marsh McLennan, has reached an agreement to buy Innopay, a consultancy firm specialized in digital transactions. Innopay will complement Oliver Wyman’s existing payments consulting capabilities.
Innopay delivers strategy, scheme development, and execution in the domains of digital payments, open finance, digital identity, and data sharing. Its services capture an end-to-end offering in the payments sector to support companies and organisations to identify and seize opportunities in a digital world.
Innopay will join Oliver Wyman as a specialist consulting business within the group’s European region. It will continue to operate in the Netherlands and Germany, maintaining its presence in Amsterdam and Frankfurt.
Commenting on the transaction, Dr Stephen Whitehouse, Partner and Head of Payments, Europe, Oliver Wyman, said, “The European payments landscape is undergoing significant transformation, driven by technological advancements, changing consumer preferences, and regulatory developments. Bringing Oliver Wyman and Innopay together creates a unique offering, which will accelerate the impact of our people and work as we look to unlock value through deep industry knowledge and collaboration.”
Shikko Nijland, CEO, Innopay added, “Oliver Wyman’s acquisition of Innopay is a testament to our commitment to growth and innovation. Its global network and expertise will reinforce our ability to provide market-leading and exciting new opportunities, helping clients navigate the evolving landscape of digital transactions and providing additional opportunities for our colleagues.”
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